NEFF washer dryer
Fault
The washer dryer stopped moving its drum during a wash, although the drum could still be turned by hand.
- Assessment
- Drive-belt and motor checks found both carbon brushes worn, leaving unreliable contact with the commutator.
- Work
- We renewed the brushes, cleared carbon dust and checked the leads, motor connections and belt tension before refitting.
- Parts
- Motor carbon brushes.
Checks and outcome
Rinse tests were followed by a wash and drying programme. The drum turned correctly through each stage, without leaks, persistent rubbing or abnormal motor noise.