Hotpoint dishwasher
Fault
The dishwasher door dropped heavily when the catch was released.
- Assessment
- A failed counterbalance spring had left the hinge unable to support the door’s weight. The hinge arms and spring connection were also checked.
- Work
- We fitted the correct spring and sleeve, checked the hinge connection and retained the intended counterbalance setting.
- Parts
- Door counterbalance spring.
Checks and outcome
Repeated opening and closing confirmed controlled, smooth movement. The door latched without needing to be lifted or forced.